Shipping policy

We do not deliver to Parcel Lockers, Parcel Collect, PO Box or PO Locker

 

Shipping Details:

Your order will be processed within 24-48 business hours provided:

·      The item(s) you selected are in stock

·      The delivery address is verified

·      Payment has been approved and received

 

Please note that:

·      High order volumes during busy sale periods may cause processing delays.

·      We do not dispatch orders on weekends or Victorian Public Holidays.

·      Once your parcel leaves our warehouse, it is out of our control.

·      Shoe Of The Week will not be liable for delays caused by postal carriers.

·      Delivery delays may occur due to holiday seasons, public holidays, or extreme weather.

·      Shoe Of The Week does not guarantee a specific date for delivery.

 

Please ensure that your shipping information and all sizes are correct before finalising your order. If your package is returned to us because of inaccurate or incomplete shipping details, you may be responsible for additional postage costs. We appreciate your attention to these details to ensure a smooth delivery process.

 

Shipping Cost:

·      Enjoy FREE Standard Shipping on all Metro orders over $150.00.

Free shipping offer - Metro areas (Victoria, NSW, and QLD) only

 

For orders under $150.00:

·      Standard Shipping: $9.95 – Please allow 2-7 business days for delivery to Australia wide

·      Please note that delivery times to WA, NT, and FNQ may be longer.

 

Express Shipping:

·      Express Shipping Metro only: $18.95 (up to 2 items) – Expect delivery within 1-5 business days to metropolitan areas - (Victoria, NSW, and QLD) only

·      Please note that delivery times to WA, NT, and FNQ may be longer.