BUNDLE Atmosphere Berlin Zip Up Boots

Our size guide serves as a general guideline to sizing, and the measurements provided are to give you an approximate idea of what size you will be in The Shoe Of The Week against your own measurements. Our styles vary in size and fit, so each style will have different measurements. We provide sizing information in each product description, but if you have questions about specific style measurements, you can always reach out to our Customer Care team if you have any questions. 

How do I measure my shoe size?

The best way to find out your shoe size is to accurately measure your foot. You can do this by following these simple steps:

Place your foot on a blank sheet of paper.

1. Mark down the front of your big toe and the back of your heel on the paper.
2. Then measure the distance between the two points in mm
3. Compare this measurement to SOTW's size chart to find the right size for you.

Expert tip: If you can, try and stand while someone else marks your measurements for you. This will ensure a more accurate measurement.

Berlin boots are the ultimate combination of bold style and reliable comfort. With their sleek design and sturdy construction, they’re perfect for navigating both city streets and outdoor terrain. Step out in confidence with Berlin, where durability meets urban sophistication.

• Outsole height 3cm
• Full length Counter Zip
• Rolled adjustable collar
• Vegan Fur collar lining
• Chunky cleated outsole
  
• Almond toe design
  

• PETA approved VEGAN

All SOTW delivery bags are compostable, additionally all stuffing , paper wrap and card inserts are made from recycled materials and are all curb side recyclable.

Shipping Details

We do not deliver to Parcel Lockers, Parcel Collect, PO Box or PO Locker

Your order will be processed within 24 hours provided:

• The item(s) you selected are in stock
• The delivery address is verified
• Payment has been approved and received

Please note that:

• High order volumes during busy sale periods may cause processing delays.
• We do not dispatch orders on weekends or Victorian Public Holidays.
• Once your parcel leaves our warehouse, it is out of our control.
• Shoe Of The Week will not be liable for delays caused by postal carriers.
• Delivery delays may occur due to holiday seasons, public holidays, or extreme weather.
• Shoe Of The Week does not guarantee a specific date for delivery.

Please ensure that your shipping information and all sizes are correct before finalizing your order. If your package is returned to us because of inaccurate or incomplete shipping details, you may be responsible for additional postage costs. We appreciate your attention to these details to ensure a smooth delivery process.

Shipping Cost

Enjoy FREE Standard Shipping on all Metro orders over $150.00.

For orders under $150.00:

• Standard Shipping: $9.95 – Please allow 2-7 business days for delivery Australia wide.
• Express Shipping Metro orders only : $18.95 (up to 2 items) – Expect delivery within 1-5 business days to metropolitan areas.
• International Shipping: Currently we are not shipping outside of Australia.

Please note that delivery times to WA, NT, and FNQ may be longer.

Change of Mind Returns

You can return full-price items for a refund or credit note if:

• You email hello@shoeoftheweek.com.au within 14 days of receiving your order.
• Shoes are unused and in their original condition (no creases or wear).
• Original packaging, including tissue paper, is intact.
• Items are not on sale, discounted, part of a promotion, or bundled.
• Shoes are returned within 30 days of the original purchase date.

 Sale items / Bundles

• No refunds on sale, discounted, clearance, Promotions or bundled items.
• Store Credit, Size exchange is accepted.

 Promotions

• No refunds on sale, discounted, clearance, Promotions or bundled items.
• No refunds, Store credit or exchange is accepted.
• Example promotions, but not limited to: “Buy one, get the 2nd half price,” “Buy 3, pay for 2,” or 50% off storewide. "Spend $ and get One Free"

Important:

• Return shipping is your responsibility.
• A 20% restocking fee applies to all returns.
• Shipping costs are non-refundable.

Size Exchanges

If you need a different size: 

• Email hello@shoeoftheweek.com.au within 14 days.
• Shoes are unused and in their original condition (no creases or wear).
• Original packaging, including tissue paper, is intact.
• Returned within 30 days of order.
• 20% restocking fee applies.
• You’ll receive store credit to log in and purchase your new size
• Postage for the replacement pair is at your cost.

How to Return

• Pack shoes securely in original SOTW packaging.
• Email hello@shoeoftheweek.com.au to get return instructions.
• Attach the return label and check all details are correct.
• Allow 3–7 business days for processing once received.
• All returns and exchanges remain the responsibility of the purchaser until received by SOTW.

Important: Returns sent without original packaging may be refused.

Order Cancellations or Amendments

• Orders that have been fulfilled and waiting to ship can be cancelled with a 20% restocking fee.
• Shipping charges are non-refundable.

Returned orders due to incorrect address

• Orders that are returned to stock will incur a 20% restocking fee.
• Orders that need to be re shipped will be charged standard shipping rate

Promotions & Sale Items

• No refunds on sale, discounted, clearance, Promotions or bundled items.
• No returned for Change of mind, Size exchange is accepted
• Example promotions: “Buy one, get the 2nd half price,” “Buy 3, pay for
  2,” or 50% off storewide.

Store Credit

Issued for exchanges or eligible returns (excluding shipping).

Non-transferable and no expiry.

Restocking Fee explained

All exchange and return orders
incur a 20% restocking fee. This fee helps cover transaction and warehouse
processing costs.

We appreciate your understanding
of these terms, which allow us to continue offering high-quality products and sustainable packaging while keeping our operations efficient and our shoe
process low.

Faulty Items: If your item is faulty:

• Contact hello@shoeoftheweek.com.au with your order number and photos of the
  fault.

Faults must be manufacturing issues, not normal wear and tear.

• We accept Fault claims within 30
  days of the original purchase date.
• You may be eligible for a refund, replacement, or repair under
  Australian Consumer Law.
• Allow up to 4 business days for assessment.

Signs of wear (not considered faults):

Worn outsoles, scuffed surfaces, stretched items, worn heel tips,
missing hardware from use.

Returns and Afterpay

Items purchased with Afterpay can be returned for an exchange or refund, subject to ’s SOTW's Returns Policy. Returns or refunds will be processed and Afterpay will be advised. Your payment plan will then be adjusted to reflect the new total order value. If you have already made a payment, this will be refunded to you via Afterpay.

Please refer to our full returns policy

Contact Us

Email hello@shoeoftheweek.com.au to start a return or ask questions.

By shopping with SOTW, you agree to these terms. Thank you for your
support!