BUNDLE Inniu Catwalk Liana Flat Shoe

Our size guide serves as a general guideline to sizing, and the measurements provided are to give you an approximate idea of what size you will be in The Shoe Of The Week against your own measurements. Our styles vary in size and fit, so each style will have different measurements. We provide sizing information in each product description, but if you have questions about specific style measurements, you can always reach out to our Customer Care team if you have any questions. 

How do I measure my shoe size?

The best way to find out your shoe size is to accurately measure your foot. You can do this by following these simple steps:

Place your foot on a blank sheet of paper.

1. Mark down the front of your big toe and the back of your heel on the paper.
2. Then measure the distance between the two points in mm
3. Compare this measurement to SOTW's size chart to find the right size for you.

Expert tip: If you can, try and stand while someone else marks your measurements for you. This will ensure a more accurate measurement.

Hey Shoe Lover! This style runs small. While our sizing typically follows standard EU grading, this particular style fits more like a US fit. 

Liana features a slight block heel, an elegant skimmer pump silhouette with soft a vegan leather finish. This timeless essential proves comfort doesn’t  have to sacrifice style. Featuring a contoured comfort insole Step easily into the luxe Liana.

• Heel height 1cm
• Skimmer pump ballet 
• Closed toe point
• Low cut topline 
  
• Flexible outsole
• Slight block heel
• Premium materials

• PETA approved VEGAN

All SOTW delivery bags are compostable, additionally all stuffing , paper wrap and card inserts are made from recycled materials and are all curb side recyclable.

Shipping Details

We do not deliver to Parcel Lockers, Parcel Collect, PO Box or PO Locker

Your order will be processed within 24 hours provided:

• The item(s) you selected are in stock
• The delivery address is verified
• Payment has been approved and received

Please note that:

• High order volumes during busy sale periods may cause processing delays.
• We do not dispatch orders on weekends or Victorian Public Holidays.
• Once your parcel leaves our warehouse, it is out of our control.
• Shoe Of The Week will not be liable for delays caused by postal carriers.
• Delivery delays may occur due to holiday seasons, public holidays, or extreme weather.
• Shoe Of The Week does not guarantee a specific date for delivery.

Please ensure that your shipping information and all sizes are correct before finalizing your order. If your package is returned to us because of inaccurate or incomplete shipping details, you may be responsible for additional postage costs. We appreciate your attention to these details to ensure a smooth delivery process.

Shipping Cost

Enjoy FREE Standard Shipping on all Metro orders over $150.00.

For orders under $150.00:

• Standard Shipping: $9.95 – Please allow 2-7 business days for delivery Australia wide.
• Express Shipping Metro orders only : $18.95 (up to 2 items) – Expect delivery within 1-5 business days to metropolitan areas.
• International Shipping: Currently we are not shipping outside of Australia.

Please note that delivery times to WA, NT, and FNQ may be longer.

Returns & Exchanges Policy

Change of Mind Return: You can return full-price items for a refund or credit note if:

You email hello@shoeoftheweek.com.au within 14 days of receiving your order.

• Shoes are unused and in their original condition (no creases or wear).
• Original packaging, including tissue paper, is intact.
• Items are not on sale, discounted, part of a promotion, or bundled.
• Shoes are returned within 30 days of the original purchase date.

Important: Return shipping is your responsibility.

• A 20% restocking fee applies.
• Delivery costs are non-refundable.

Size Exchanges If you need a different size:

• Email hello@shoeoftheweek.com.au within 14 days.
• Shoes are unused and in their original condition (no creases or wear).
• Original packaging, including tissue paper, is intact.
• Returned within 30 days of order.
• 20% restocking fee applies.
• You’ll receive store credit to log in and purchase your new size
• Postage for the replacement pair
  is at your cost.

How to Return: Pack shoes securely in original SOTW packaging.

• Email hello@shoeoftheweek.com.au to get return instructions and Return label
• Attach the return label and check all details are correct.
• Allow 3–7 business days for processing once received.
• All returns and exchanges remain
  the responsibility of the purchaser until received by SOTW.

Important: Returns sent without original packaging may be refused.

Order Cancellations or amendments

Orders that have been fulfilled and waiting to ship can be cancelled
with a 20% restocking fee.

Shipping charges are non-refundable.